Leasing Manager - Student Housing
About University Partners
University Partners (UP) is a leading student housing management company dedicated to creating exceptional communities where residents thrive and team members grow. Join a team that values innovation, collaboration, and results-driven success.
Job Purpose
The Assistant Community Manager (ACM) will support all leasing and marketing efforts for the community, oversee leasing staff, and assist the Community Manager with day-to-day operations. This role is an excellent opportunity for someone looking to grow in student housing management, with potential to advance to Community Manager.
Key Responsibilities
Daily/Weekly Operations:
- Support Leasing Consultants in leasing apartments while ensuring compliance with Fair Housing guidelines.
- Review, approve, and maintain lease paperwork, applications, and Entrata records for accuracy.
- Monitor emails, phone inquiries, and prospects to ensure timely responses.
- Train leasing staff on tours, leasing techniques, phone etiquette, and customer service.
- Maintain marketing initiatives, including social media, campus events, and community promotions.
- Oversee work orders, renewal processes, goal boards, and office coverage.
Monthly/Resident Programs:
- Conduct market surveys and provide pricing recommendations.
- Track leasing activity, roommate matching, and resident engagement programs.
- Review and update marketing calendars, community websites, and promotional materials.
- Attend and support resident events, move-ins, and move-outs.
Lease-Up & Leadership Development:
- Assist the Community Manager in overseeing the leasing team and learning broader property management responsibilities.
- Train and develop staff to provide top-tier service and ensure company standards are met.
- Participate in administrative duties, budgeting, and reporting as needed.
Qualifications
- Experience in student housing with emphasis on leasing and marketing.
- Strong professionalism and leadership skills.
- Excellent communication, negotiation, and customer service abilities.
- Strong organizational, analytical, and time management skills.
- Ability to lead, coach, and work collaboratively with a team.
- Flexible to work weekends or overtime as needed.
- Proficiency in Microsoft Word, Excel, and Entrata preferred.
Education & Experience
- Bachelor’s degree or equivalent combination of education and experience.
- 1–2 years of relevant property management or student housing experience preferred.
Why Join University Partners?
This is a great opportunity to grow in student housing management while working with a supportive, results-driven team. If you’re ready to make an impact and advance your career in student housing, we encourage you to apply!